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I had a Waitrose Direct account prior to 7 May 2014
You can continue to use your login from the Waitrose Direct website to access your account on this website, Waitrose Cellar. If you wish to buy groceries from the Waitrose website, you will need a separate login.
There are three ways to find what you’re looking for:
Once you've found the products you wish to buy and have added them to your trolley, you can begin the checkout process by clicking on the 'Checkout' button.
You can go straight to checkout to pay for your goods and arrange delivery. You can also register with us before or during the checkout process to retrieve your details and choose a delivery address. You will also be asked to set up a password to access your account.
If you have purchased wine previously, simply use your existing email address and password. If you can't remember your password, you can use the forgotten password link.
Please note that only one incentive code can be used per order and incentive codes can't be used in conjunction with any other promotion.
Please tell us any information that will help when delivering your order in the 'Delivery note' box eg. Leave with neighbour (maxiumum of 30 characters including spaces). Please note all orders will be delivered any time between 8am and 6pm - we're unable to deliver at times requested by customers in the 'Delivery note' box.
Adding a gift message
It's easy to add a gift message to your order. Once you've selected your delivery option, tick the box and type your message in the box (maxiumum of 120 characters including spaces).
8am and 10pm Monday to Friday
8am to 9pm Saturday
9am to 7pm Sunday
We offer various ways for you to pay for your order including: Waitrose and John Lewis Business Account Cards; Partnership Card; Visa Debit (Delta); MasterCard; Delta; Maestro UK; American Express and John Lewis & Waitrose gift vouchers. You may use a combination of gift vouchers and any payment card we accept to pay for your order. Please note that there is a limit of ten gift vouchers per transaction for Groceries, Entertainment, Telegraph Wines, WaitrosePet, WaitroseKitchen, WaitroseFlorist, WaitroseGifts and WaitroseCellar. Unfortunately John Lewis Partnership giftcards cannot currently be redeemed on Waitrose Cellar. We apologise for any inconvenience caused.
Please note Luncheon Vouchers and Coupons cannot be use as a method of payment online. However they may be used when paying in branch.